Jorge - Bilingual Customer Experience Advisor with 3 years in Financial Services and Technical Supervision

Methuen, Massachusetts, United Statesen

Led customer service initiatives at GBS SCOTIABANK, enhancing client satisfaction and retention.

Supervised and provided technical guidance at METALGLASSRD, ensuring quality standards and operational efficiency.

Published on CazVid

Summary

Dedicated professional with 3+ years of experience in customer service, technical supervision, and architectural design software. Proven track record of enhancing client satisfaction and operational efficiency.

Key Achievements

Utilized advanced CAD and design software to support architectural projects, improving design accuracy and collaboration.

Skills

Customer ServiceAdvanced

Proven ability to deliver exceptional client support and foster long-term customer relationships.

Technical SupervisionIntermediate

Experience overseeing technical teams and ensuring project adherence to quality and safety standards.

Design Software ProficiencyAdvanced

Skilled in Archicad, SketchUp, Revit, AutoCAD, with strong capability in architectural design and modeling.

Office & Data ManagementAdvanced

Expertise in MS Office suite, especially Excel, for data analysis, reporting, and project documentation.

Languages

Español

Experience

Supervisor y asesor técnico

METALGLASSRD

2025 - 2026

Asesor de experiencia al cliente - Bilingue

GBS SCOTIABANK

2022 - 2025

Education

Universidad Autónoma De Santo Domingo

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