Detail-oriented planning and process improvement professional with experience in supply chain, manufacturing, and customer support, proficient in data analysis and project methodologies.
Applied Lean Six Sigma methodologies in process improvement projects to enhance operational efficiency.
Utilized SAP for creating orders, scheduling, and assisting planning teams in logistics and operations.
Utilized Power BI, SQL, Excel, Python, and Visual Basic to analyze data for decision-making and reporting.
Provided bilingual customer service and technical support in a high-volume environment.
Lucta Grancolombiana
Supported the planning department in demand, material, and production planning., Assisted in aligning supply with production requirements.
Coca-Cola FEMSA
Supported the implementation of a project to reduce preservatives in Coca-Cola products using Lean Six Sigma methodology.
Concentrix
Provided bilingual customer service and technical support.
Lean Solutions Group
Assisted the planning team for a US Oil & Gas Company by creating orders, prioritizing processes, and scheduling field operator jobs.
Bachelor’s
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