Dedicated customer service specialist with extensive experience in tech support, troubleshooting, and client relations, committed to enhancing customer satisfaction.
Utilized empathy, communication, and problem-solving skills to assist clients and resolve issues.
Troubleshot technical problems, supported device setup, and maintained software for customers.
Effectively communicated with clients and team members, ensuring clarity and understanding.
Managed multiple customer cases efficiently in fast-paced environments.
Alorica, Inc
Delivered outstanding customer service in a global company for individuals and businesses., Troubleshot technical issues, assisted with device setup, and installed and maintained software., Provided expert guidance and support for effective tech device management.
Teleperformance
High School Diploma
Advanced English Diploma
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Addressed technical and customer issues promptly, providing effective solutions.
