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Jonatan
Customer Service
Contact
Competencies
Desarrolló aplicaciones web con frameworks modernos y buenas prácticas.
Participó en la planificación y coordinación de proyectos tecnológicos.
Colaboró eficazmente con equipos diversos en ambientes dinámicos.
Identificó y resolvió desafíos técnicos en diversos proyectos.
Education
Summary
Desarrollador full stack con amplia experiencia en tecnología web y gestión de proyectos.
Key Achievements
- Lideró proyectos de desarrollo que mejoraron la eficiencia en un 30%
- Gestionó equipos multidisciplinarios en entornos ágiles
- Implementó soluciones escalables en plataformas digitales
Experience
Customer Service
Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer., Developed sales campaigns and made calls to potential customers., Communicated effectively with colleagues and superiors.
Customer Support
Brought forth excellent customer service skills and a commitment to customer satisfaction., Worked with Customer Service and Product Development departments to enhance overall customer experience., Helped to increase customer retention by striving to create wonderful customer experiences.
Customer Service
Improving customer experience during the call to add or modify reservations in hotels worldwide., Worked to make a better experience to the clients that are not used to technology., Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer.