This is my profileContact via CazVidJohanna
Customer Service & Counseling with diverse communication skills in camp & call center
Contact
Mérida, Yucatán, Mexico
Available on CazVid
Competencies
Microsoft ExcelIntermedio
Utilized Excel for data management, reporting, and administrative tasks in professional settings.
Microsoft WordIntermedio
Created and formatted documents, reports, and correspondence during administrative activities.
Customer ServiceIntermedio
Handled customer inquiries and support in a bilingual call center environment.
Counseling & Camp ActivitiesIntermedio
Led and participated in camp counseling, working with youth and organizing activities.
Bilingual CommunicationIntermedio
Communicated effectively in English and Spanish in customer service and camp settings.
Education
High School Graduate
Centro de Estudios de Las Americas
Completed 2023
Secondary Education Graduate
Centro de Educación Integral Monarca A.C.
Completed 2020
Languages
EnglishBilingual
Summary
Experienced in bilingual communication, customer care, and youth counseling with proficiency in Microsoft Office tools.
Key Achievements
- Led counseling activities at a girls' camp, engaging with diverse groups.
- Provided bilingual customer care for credit card services, supporting English and Spanish speakers.
- Gained experience in software tools Excel and Word for administrative and communication tasks.
Experience
Dance and Cooking Counselor
Camp Alleghany
2025
Counselor at a girls’ camp.
Bilingual phone agent
Teleperformance
2024
Specialized in customer care in the credit card department.
Skills
Microsoft ExcelMicrosoft WordCustomer ServiceCounseling & Camp ActivitiesBilingual Communication
Published on CazVid - May 17, 2026