Experienced project manager specializing in construction, with a strong focus on delivering complex projects on time and within budget.
Oversaw project planning, execution, and delivery in construction environments.
Managed project budgets, monitored expenses, and optimized resource allocation.
Led diverse teams to achieve project goals and ensure collaborative workflow.
Acted as primary contact for clients, providing project updates and resolving issues.
Lean Solutions Group (Caliber Autoglass – USA)
Scheduling auto glass replacement appointments (Caliber/Hertz clients), Remote data verification and coordination with service shops, Service in English for a U.S.-based company
24/7 Intouch (Mejuri / Walmart)
Resolved inquiries, complaints, and order management, Handled multiple support channels simultaneously, Detailed CRM record-keeping
Ubiquity (Orkin Pest Control – USA)
Complaint handling, quick resolutions, and follow-up on complex cases
Sitel (Realtor.com – USA)
Contacted prospective buyers and renters, Information validation and appointment scheduling
B.A.
B.A.
General English Course
Academic High School Diploma
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