This is my profileContact via CazVidJohan
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Competencies
Demonstrated experience with Logistics Coordination (TL & LTL).
Demonstrated experience with Track & Trace Management.
Demonstrated experience with Documentation Review (BOL, Invoices, PODs).
Demonstrated experience with Data Entry & Excel (Basic/Intermediate).
Demonstrated experience with Software Development Fundamentals.
Education
Languages
Experience
Customer Service Representative
Supported U.S. healthcare clients by reviewing medical, billing, and legal documents to ensure accuracy and compliance., Scheduled transportation and medical appointments while coordinating effective communication between customers and providers.
Customer Service Representative
Delivered customer service for a U.S. banking company, handling calls and emails to resolve client inquiries., Reviewed financial documents to verify accuracy, performed data entry in Excel, and coordinated with banking partners to ensure proper case resolution.
Logistics Coordinator
Coordinate TL and LTL shipments for U.S. clients, managing track and trace processes and verifying documentation such as BOLs, invoices, and PODs., Schedule appointments for pick-ups and deliveries, review documents for accuracy, and utilize TMS and Excel to optimize logistics operations., Collaborate with multiple stakeholders to ensure on-time deliveries and maintain high levels of customer satisfaction.