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Johan
Contact
Competencies
Experiencia demostrada en Diagnosis of hardware, software and configuration failures.
Experiencia demostrada en Equipment setup and maintenance.
Experiencia demostrada en Incoming-material verification and non-conformity reporting.
Experiencia demostrada en Material quotes and dispatch coordination.
Experiencia demostrada en Data processing, analysis and visualization.
Education
Languages
Summary
Perfil profesional
Experience
Robotics Lab Monitor
Guided students through hands-on lab sessions, diagnosing and resolving hardware, software and configuration failures on lab equipment as they came up. Wrote technical documentation and step-by-step practice guides, and maintained the research group’s centralized document repository with version and change control (Git). Operated and maintained lab equipment and provided direct support to the research director on ongoing projects
Co-host – Short-Term Rental Operations
Four years of direct guest service: received, diagnosed and resolved requests, complaints and incidents in real time, within committed response times. Managed reservations, coordinated check-ins and verified quality standards, alongside undergraduate studies
Operations and Sales Assistant
Verified incoming materials and components against technical specifications, reporting shortages and non-conformities. Quoted materials, tracked project progress and coordinated dispatches and internal requests. Prepared electrical and mechanical drawings and controlled project documentation, checking consistency between drawings, materials and customer specifications