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Joel
Customer Service Representative with Extensive Call Center Experience
Video resume
Customer service rep
Customer service application
Contact
Mao, Valverde, Santo Domingo
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Applied empathy and active listening skills to support customers effectively.
CommunicationAdvanced
Communicated clearly and effectively to assist customers and clarify their concerns.
Problem SolvingIntermediate
Helped troubleshoot and resolve customer issues within call center settings.
Multilingual CommunicationIntermediate
Able to interact with customers in different regions, including New York and the Dominican Republic.
Summary
Experienced in providing empathetic and effective support to customers through call centers, with a focus on resolving issues and enhancing customer satisfaction.
Key Achievements
- Gained broad experience in customer service roles within call center environments
- Developed skills in showing empathy and understanding customer needs
- Consistently assisted customers in resolving issues and providing solutions
Skills
Customer ServiceCommunicationProblem SolvingMultilingual Communication
Published on CazVid - Jul 3, 2025