This profile is written in Spanish
Experiencia demostrada en Salesforce CRM.
Experiencia demostrada en Microsoft Office.
Experiencia demostrada en Google Workspace.
Perfil profesional
Provided English–Spanish interpretation for medical, legal, law enforcement and insurance interactions.. Delivered interpretation via phone, video, and video remote calls.. Maintained confidentiality and accurate communication in sensitive situations.
Delivered customer support and technical troubleshooting.. Assisted customers while identifying sales opportunities.
Handled customer service through phone, chat and email.. Focused on customer retention and issue resolution.
Supported sportsbook customers and sales inquiries.
Managed customer sales and relationship building.