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Jhonnathan

English Teacher and Customer Service Professional with diverse experience

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Bogotá, Bogota D.C., Colombia
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Competencies

English TeachingIntermediate

Applied language instruction techniques to primary school students

Customer ServiceIntermediate

Managed customer interactions in call center environments

Communication SkillsIntermediate

Effectively communicated with clients and students to resolve issues and deliver information

Problem SolvingBeginner

Addressed customer inquiries and provided solutions in a support setting

Summary

Experienced in education and customer service roles, with a focus on communication and client satisfaction.

Key Achievements

  • Taught English at Sagrado Corazón Primary School, demonstrating instructional skills
  • Provided customer care at Sitel Call Center, handling diverse client inquiries
  • Supported customer service operations at Amazon Prime, enhancing client satisfaction

Experience

English Teacher

Sagrado Corazón Primary School
2020

Customer Care Representative

Sitel Call Center – BPO
Ene 2020 - Mar 2021

Customer Service

Amazon Prime
Jun 2021 - Mar 2022

Skills

English TeachingCustomer ServiceCommunication SkillsProblem Solving
Published on CazVid - Jul 3, 2025
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