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Jhon
Virtual Assistant with 2 years of customer service experience
Video resume
Virtual assistant
I have a degree as a technologist in industrial production managementnNative language is Spanish ,I have a B2 level in English nI am looking for a remote job position nI worked in Amazon customer service for two years
Contact
Cartagena de Indias, Bolívar, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and escalations efficiently at Amazon, ensuring client satisfaction
Bilingual CommunicationIntermediate
Communicates effectively in Spanish and English, facilitating diverse customer interactions
Team SupervisionIntermediate
Supervised escalation team members, managing workflow and resolving complex issues
Remote Work ReadinessIntermediate
Seeks remote job opportunities, demonstrating adaptability and self-motivation
Summary
Bilingual customer service professional with supervisory experience in a fast-paced environment, seeking remote virtual assistant roles.
Key Achievements
- Completed two years in Amazon customer service, including one year as a supervisor on the escalation line
- Demonstrated leadership and problem-solving skills in a high-volume customer support environment
- Developed bilingual communication skills in Spanish and English, with a B2 level proficiency in English
Skills
Customer ServiceBilingual CommunicationTeam SupervisionRemote Work Readiness
Published on CazVid - Jul 3, 2025