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Jhon
Sales and Customer Service Professional with 12+ years experience
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Competencies
Performed direct sales of products like DirecTV, Dish Network, and insurance benefits, engaging with clients via calls.
Resolved customer inquiries and issues for clients in hospitality, real estate, and technical service sectors.
Scheduled appointments and coordinated client calls for real estate, solar, and insurance services.
Participated in and managed telecommunications campaigns involving product pitches and property inquiries.
Communicated effectively in call center environments, fluently handling client conversations across different industries.
Education
Summary
Call center specialist with over 12 years of experience in sales, customer service, appointment setting, and campaign management across multiple industries including media, real estate, solar, and insurance, based in Santiago de Cali, Colombia.
Key Achievements
- Gained extensive experience in telemarketing sales at multiple call centers, selling advertising, insurance, and satellite TV services.
- Handled diverse roles including customer service, appointment setting, and property capture in roofing campaigns.
- Consistently worked across various industries including media, real estate, solar, and insurance, demonstrating role adaptability.
Experience
TELEMARKETING SALES
SALES AGENT, CALL CUSTOMERS AND SELL ADVERTISING GUIDELINES FOR A PUBLIC MAGAZINE.
BPO
CUSTOMER SERVICE, RECEIVE CALLS FROM CLIENTS AND SOLVE SITUATIONS.
ROOFING CAMPAIGN
CAPTURE PROPERTIES, RECEIVE INBOUND CALLS FROM A DIALER AND ASK KEY QUESTIONS TO CLIENTS THAT THEY WANT TO SELL THEIR PROPERTIES.
TELEMARKETING SALES
SALES AGENT, CALL THE INSURANCE BROKER AND OFFER THEM THE BENEFITS THAT WE HAVE FOR THEM TO COME IN WORK FOR OUR COMPANY.
TELEMARKETING SALES DIRECTV AND DISHNETWORK
SALES AGENT, SELL DISHNETWORK.