Jeyner - Customer Service & Trainer with 6+ years in BPO and development

Managua, Managua Department, NicaraguaRemoteen

Gained 2 years 7 months of customer service experience in call center environments.

Developed and delivered training programs as a development trainer for 4 years.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in BPO customer service and development training with entrepreneurial background.

Successfully managed own freelance business for 2 years, demonstrating entrepreneurial skills.

Customer ServiceAdvanced

Provided support and assistance to clients in a call center setting, ensuring customer satisfaction.

Training & DevelopmentAdvanced

Designed and delivered training sessions in the BPO industry and as a freelancer.

Freelance Business ManagementIntermediate

Managed personal business operations, demonstrating initiative and self-management.

Communication SkillsAdvanced

Effectively communicated with clients and trainees, both orally and in writing.

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