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Jessica

Booking agent/ Scheduling Coordinator

Contact

Mission, Texas, United States
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Competencies

English

Demonstrated experience with English.

Spanish

Demonstrated experience with Spanish.

Strong oral and written communication skillsAdvanced

Demonstrated experience with Strong oral and written communication skills.

Proven leadership skillsAdvanced

Demonstrated experience with Proven leadership skills.

Excellent customer serviceAdvanced

Demonstrated experience with Excellent customer service.

Education

TÉCNICO PROFESIONAL EN RADIOLOGÍA
COLEGIO DE ESTUDIOS CIENTIFICOS Y TECNOLOGICOS SLP
1995 - 1998

Languages

EnglishFluent
SpanishFluent

Summary

Professional profile

Experience

Booking agent/ Scheduling Coordinator

FARMAR CALL CENTER (LASERAWAY)

Help patients to book their appointments in live schedules related to different beauty treatments. Being extremely thorough about appointments to avoid double bookings. Make sure the healthcare provider is available for a specific treatment to be done. Transferring calls to different clinics and regions. Making live calls to convince possible clients about our services to make transfers sales. Start process sending emails to different departments to request refunds, complaints, call back requests. In charge of Referral Program being extremely considered about the structure and policies of the company

AUXILIAR DE NOMINA

FILTROS INDUSTRIALES ORIENTE
Jun 2023 - Present

Apoyo administrativo relacionado con el proceso de nóminas. Facturaciones. Seguimiento de horarios y horas. Cálculo de salarios. Manejo de deducciones. Procesar documentos de nómina con precisión

SHIFT MANAGER

WENMAR CORPORATION
Aug 2022 - Apr 2023

Train, manage and motivate team members on operational tasks. Conduct daily inventory. Provide customer service

CREW MEMBER CASHIER

MCDONALDS
Jul 2020 - Nov 2021

Executed all shift responsibilities in a professional manner. Served as a cashier

MANAGER INVENTORY CONTROL

INALFA ROOF SYSTEMS
Jan 2018 - Nov 2019

Oversaw timely flow of goods in and out of production facilities. Including trucking schedules, product inventory and contingency plans for operational disruptions

TEAM LEADER

PHILLIPS RESPIRONICS

Monitoring safety, security and productivity. Anticipating and communicating any changes in production flow to senior management to ensure quality

BOOKING and CUSTUMER SERVICE AGENT

LASERAWAY
Jan 2024 - Aug 2026

Help patients to book their appointments in live schedules related to different beauty treatments, being extremely thorough about appointments to avoid double bookings and make sure the healthcare provider is available for a specific treatment to be done. Transferring calls to different clinics and regions. Making live calls to convince possible clients about our services to make transfers sales. Start process sending emails to different departments to requests refunds, complaints, call back request etc.. In charge of Referral Program being extremely considered about the structure and policies of the company

Skills

EnglishSpanishStrong oral and written communication skillsProven leadership skillsExcellent customer service
Published on CazVid - Sep 29, 2026
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