This is my profileContact via CazVid
Jennifer
Senior Engineering Support Specialist
Contact
Competencies
Demonstrated experience with Data Configuration management.
Demonstrated experience with Analytical Skills.
Demonstrated experience with Data research and compilations.
Demonstrated experience with Data Entry.
Demonstrated experience with Problem Solving.
Education
Summary
Senior Engineering Support Specialist open to new opportunities
Experience
Senior Engineering Support Specialist
Responsible for accounts payable and receivable, creating and managing purchase orders, and verifying completed work.. Oversees leadership queues, assigns tasks, and ensures intake submissions comply with company standards.. Conducts research to reconcile discrepancies and trains leadership and employees on capital execution processes.. Led and trained an offshore team of 12, managing assignments and critical path training.. Approves requisitions in Watts and collaborates with the Watts Team on UAT development and enhancements.. Generates management reports on task SLAs and monthly data accuracy.
Technology portfolio specialist 1
Procuring and requisitioning fiber optic equipment nationwide, managing data entry, and maintaining an intake tracker for multiple programs.. Reviews orders for consistency and discrepancies, collaborating with engineering teams for corrections.. Works with financial teams in accounts payable and receivable.. Creates and manages purchase orders.. Provides training for new employees, researches and reconciles discrepancies, and ensures compliance with company procedures.. Serves as a Subject Matter Expert (SME) for Oracle Project and Watts, assisting leadership and employees in process understanding and problem-solving.
Payment account representative, medical biller
Responsible for billing claims for a major hospital, verifying and updating contracts with Blue Cross Blue Shield, self-pay, and Indian Health.. Checks claim accuracy, processes claims, and manages front desk receptionist tasks and customer service for the diagnostic department.. Provides technical support, including burning CDs for patients and doctors.
Data Loading Analyst
Loads, researches, and inputs provider contracts into United systems.. Researches products, requests clarifications, and reaches out to providers, groups, and other relevant individuals for information.. Manages contract procurement, verification, alterations, and signing when necessary.. Performs critical thinking and analysis to ensure accurate contract processing and uploads into multiple systems.
Material Management Officer I
Provided technical support for office programs and computers, managed inventory, and scheduled four technicians.. Handled accounts payable and receivable, ordered equipment, and maintained the invoicing database.. Served as receptionist, performed scanning and filing, and migrated the entire system to a new database.. Maintained servers and tracked over $16 million in equipment for the State of Oklahoma.. Managed procurement, obtained quotes, balanced financial records, and placed bids in Oracle.. Responsible for writing and updating contracts.
Customer Advocate II
Handled inbound calls, provided eligibility information to providers and members, and checked and adjusted claim statuses.. Assisted with system and computer upgrades, provided technical support for the call center, and explained billing, statements, and claims processing.. Trained in de-escalation techniques and oversaw training for new customer representatives, conducting classroom training for 20-40 hours per month.. Manages server backups on a weekly basis.
Human Resources Manager
Performed receptionist duties, filing, human resources tasks, scheduling, billing, and payroll.. Verified Medicare/Medicaid eligibility and led new hire assemblies and job interviews.. Prepared, proofread, and processed correspondence for various department members while maintaining inventory.