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Jennieva

Receptionist with 3+ years of customer service and administrative expertise

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Miami, Florida, United States
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Competencies

Management SkillsIntermediate

Applied management skills to organize tasks and handle administrative duties effectively

CreativityIntermediate

Utilized creative problem-solving to improve communication and operational workflows

NegotiationBeginner

Engaged in negotiation during guest interactions and internal communication to resolve issues

Critical ThinkingIntermediate

Assessed situations rapidly to provide appropriate responses and support in daily operations

LeadershipBeginner

Assisted team coordination and supported a positive work environment

Education

BTP (Bachierato Tecnico profecional en Informatica)
Instituto Adventista Bilingue FH
Completed 2016

Languages

EnglishNative
SpainFluent

Summary

Experienced receptionist with a proven track record in high-volume environments, skilled in customer service, communication, and administrative support.

Key Achievements

  • Provided administrative support in a high-volume, fast-paced environment at Henry Morgan
  • Managed remote communication via phone and email, resolving inquiries and coordinating with staff and guests
  • Adapted quickly to new software, streamlining scheduling and data entry processes

Experience

Receptionist

Henry Morgan
Dec 2022 - Mar 2024

Provided administrative support in a high-volume, fast-paced environment, maintaining excellent customer service., Managed remote communication via phone and email, coordinating with staff and guests to resolve inquiries., Quickly adapted to new software, streamlining tasks such as scheduling and data entry.

Skills

Management SkillsCreativityNegotiationCritical ThinkingLeadership
Published on CazVid - Jul 3, 2025
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