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Jenelle

Customer Service Representatives

Contact

Laventille, San Juan/Laventille, Trinidad and Tobago
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Competencies

Microsoft Office

Demonstrated experience with Microsoft Office.

Team Player

Demonstrated experience with Team Player.

Written and Verbal Communication

Demonstrated experience with Written and Verbal Communication.

Maintaining Confidentiality

Demonstrated experience with Maintaining Confidentiality.

Time management

Demonstrated experience with Time management.

Education

Certificate, Early Childhood Care and Development
UNIVERSITY OF THE WEST INDIES
2024 - 2025

Summary

Customer Service Representatives open to new opportunities

Experience

FUNERAL COORDINATOR

O.P. Allen Funeral Directors Ltd.
Jun 2026 - Aug 2026

Coordinated client arrangements and service logistics from initial consultation through completion.. Provided professional and compassionate customer service while responding to client needs and inquiries.. Maintained accurate client records, documentation, and administrative files.. Coordinated with clergy, cemeteries, funeral directors and external service providers.. Managed multiple time-sensitive tasks while maintaining accuracy and attention to detail.. Supported the smooth execution of services and visitations through effective coordination and communication.

PRESCHOOL COORDINATOR

Building Bridges Preschool and Daycare
Jan 2024 - Present

Managed daily administrative and operational activities, supporting the smooth and efficient functioning of the preschool.. Maintained accurate student records and enrollment documentation for compliance purposes.. Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.. Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.. Oversaw special events logistics, fostering a collaborative atmosphere among parents, staff, and children.. Served as a key communication point between parents and educators, responding to inquiries, resolving concerns, and maintaining positive relationships.

Skills

Microsoft OfficeTeam PlayerWritten and Verbal CommunicationMaintaining ConfidentialityTime management
Published on CazVid - Sep 27, 2026
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