This is my profileContact via CazVidJean
Technical Support Agent with diverse customer service and sales experience
Contact
Santiago de los Caballeros, Santiago Province, Dominican Republic
Available on CazVid
Competencies
Microsoft Office SuiteIntermediate
Utilized Word and Excel to prepare reports, manage data, and support administrative tasks.
Customer ServiceIntermediate
Engaged with customers via call centers, addressing their needs and ensuring satisfaction.
Technical SupportBeginner
Assisted users with technical issues, providing solutions and troubleshooting guidance.
Sales and Client EngagementBeginner
Participated in sales activities, building rapport and promoting products/services.
Education
High school completion
Languages
EnglishAdvanced
FrenchAdvanced
CreoleNative
Summary
Experienced in technical and customer support roles with a background in sales. Skilled in software applications, problem-solving, and client interactions, with strong adaptability.
Key Achievements
- Provided technical support at UNO Call Center and Data Vimenca, addressing customer inquiries and resolving issues efficiently.
- Handled customer service and billing for Telecom, demonstrating adaptability across various roles.
- Gained experience in sales at Latarana, enhancing communication and client engagement skills.
Experience
Technical Support Agent
UNO Call Center
2017 - 2019
Sales Rep
Latarana
2021 - 2023
Tech support
Data Vimenca
2023 - 2024
Medical billing/customer serv.
Telecom
Skills
Microsoft Office SuiteCustomer ServiceTechnical SupportSales and Client Engagement
Published on CazVid - May 17, 2026