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Esteban
Customer Service Representative with Adaptability and Multilingual Skills
Video resume
Introduction
Introduction
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Customer ServiceIntermediate
Delivered support to English-speaking clients, ensuring satisfaction and issue resolution.
Multilingual CommunicationIntermediate
Provided customer service effectively in both Spanish and English, facilitating clear communication.
Technology AdaptationIntermediate
Quickly learned and applied new software tools to optimize work processes.
Multimedia Design & EditingBeginner
Used multimedia skills to enhance digital content and communication.
Professional EthicsAdvanced
Maintained high standards of professionalism and ethics in all work activities.
Education
Secundaria / Bachiller en CCLL con orientación en administración
Colegio Continental Americano
7o Semestre - Ingeniería Civil
Universidad de San Carlos de Guatemala
Languages
EspañolBilingüe
InglésBilingüe
Summary
Dedicated customer support specialist experienced in English and Spanish, with strengths in multimedia, technology, and professional communication. Proven ability to adapt quickly to new software and improve service quality across diverse environments.
Key Achievements
- Provided effective customer support in English and Spanish across multiple companies, ensuring high service quality.
- Adapted quickly to various software platforms, demonstrating flexibility and technical proficiency in fast-paced environments.
- Utilized multimedia design and editing skills to enhance communication and service delivery.
Experience
Servicio al cliente - Inglés
Alorica
Octubre 2021 - Diciembre 2021
Servicio al cliente - Inglés
[24]7.ai
Octubre 2022 - Diciembre 2022
Servicio al cliente - Inglés
Conduent
Octubre 2023 - Enero 2024
Skills
Customer ServiceMultilingual CommunicationTechnology AdaptationMultimedia Design & EditingProfessional Ethics
Published on CazVid - May 17, 2026