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Javier

Customer Service Representative

Contact

Cali, Valle del Cauca Department, Colombia
Available on CazVid
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Competencies

Empathy

Experiencia demostrada en Empathy.

Proactivity

Experiencia demostrada en Proactivity.

Active Listening

Experiencia demostrada en Active Listening.

Teamwork

Experiencia demostrada en Teamwork.

Customer Focus

Experiencia demostrada en Customer Focus.

Education

Technology in Sports
INSTITUCIÓN UNIVERSITARIA ESCUELA NACIONAL DEL DEPORTE
Completado 2026
High School Graduate
INSTITUCIÓN EDUCATIVA LIBARDO MADRID VALDERRAMA
Completado 2020

Languages

SpanishNativo
EnglishB2

Summary

Perfil profesional

Experience

Customer Service Representative

SEEUSA TOURS
Jun 2022 - Ago 2023

Handling hotel reservation confirmations and cancellations worldwide.. Addressing and resolving customer complaints while ensuring the company is represented appropriately.. Communicating effectively with customers to provide timely and satisfactory solutions.

Customer Service Representative

INTERNATIONAL SERVICES SOLUTIONS S.A.S
Nov 2023 - Feb 2026

Handling requests, complaints, and providing technical support for customers of the telecommunications company AT&T (USA).. Assisting with billing processes and resolving technical issues.. Communicating with customers in both English and Spanish to ensure clear and efficient service.

Skills

EmpathyProactivityActive ListeningTeamworkCustomer Focus
Published on CazVid - Oct 4, 2026
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