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Jason
Customer Service rep
Video resume
Customer Service rep
I would be best for the CSR position due to the fact that I have years in CSR field and I am a very nice calm and cool person, do not get upset easily and know how to treat all customers.
Contact
Panama City, Panamá, Panama
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided high-quality support to customers, resolving inquiries and maintaining customer satisfaction.
Communication SkillsAdvanced
Effectively communicated with customers, ensuring clear and empathetic interactions.
Call Center OperationsAdvanced
Managed various call center functions including QA, sales, and retention initiatives.
Customer RetentionIntermediate
Participated in retention strategies to maintain customer loyalty and reduce churn.
Summary
Experienced customer service agent with over 12 years in call center environments, specializing in client interaction, quality assurance, sales, and retention.
Key Achievements
- Accumulated around 12 years of experience in call center roles including customer service, QA, sales, and retention.
- Developed strong interpersonal skills, maintaining composure and professionalism in customer interactions.
- Possess extensive knowledge of customer service operations and client management.
Skills
Customer ServiceCommunication SkillsCall Center OperationsCustomer Retention
Published on CazVid - Jul 3, 2025