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Jasmine

Warehouse Associate at FedEx

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New York City, New York, United States
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Competencies

Customer ServiceIntermediate

Experienced in handling customer inquiries, resolving issues, and building positive relationships.

Warehouse OperationsIntermediate

Skilled in package handling, sorting, and safety procedures within warehouse settings.

Task PrioritizationAdvanced

Proven ability to manage multiple tasks efficiently in fast-paced environments.

Communication SkillsIntermediate

Effective in customer interactions and teamwork across diverse roles.

Education

Ged (High school)
Odyssey Academy
Completed 2017

Languages

SpanishBilingual

Summary

Versatile professional with extensive experience in warehouse operations, customer service, and hospitality. Known for efficiency, safety consciousness, and strong interpersonal skills in fast-paced environments.

Key Achievements

  • Efficiently handled and sorted packages, ensuring timely delivery and accuracy.
  • Maintained safety protocols while lifting heavy packages, reducing injury risk.
  • Provided exceptional customer support through various retail roles, enhancing customer satisfaction.
  • Developed strong organizational skills through multi-role experience in fast-paced environments.

Experience

Package Handler

FedEx
2020 - Present

I am currently working there assisting with handling and sorting packages in a timely manner!

Drivers Helper

United Parcel Service (UPS)
2014 - 2015

Handled all packages with care and safely lifted heavy packages to avoid injury. Delivered packages to appropriate location, in a timely manner. Loaded and unloaded trucks with packages and assisted driver with delivery routes

Barista

Starbucks
2011 - 2012

Brewed coffee and tea using coffee urns, drip and vacuum coffee makers, teapots, drink mixers and other kitchen equipment. Worked efficiently in a fast paced environment alongside teammates. Prepared and served hot and cold beverages and specialty beverages, such as cappuccinos, and lattés. Observed thermometer and adjusted controls to retain required temperature, in order to assure products of consumption remained in excellent standing

Barista/ Customer Service

Starbucks
2011 - 2012

Greeted customers as they entered restaurant. Brewed coffee and tea using coffee urns, drip and vacuum coffee makers, teapots drink mixers and other kitchen equipment. Handled all customer issues and complaints. Worked efficiently in a fast-paced environment alongside up to three teammates

Sales Associate/ Customer Service

Conway
2009 - 2011

Greeted all customers as they entered store. Obtained items requested by customers by phone system. Answered customer inquiries regarding location, price and use of merchandise. Handled all monetary transactions at registers

Sales Associate

Conway
2009 - 2010

Maintained shelves, counters and tables stocked with appropriate merchandise. Obtained merchandise requested by customers. Answered customers’ inquiries regarding location, price and use of specific merchandise. Accepted cash and credit card transactions, as well as, amended transactions when needed

Team Member

Burger King
2008 - 2008

Requested customer orders and handled keys of multi-counting machine to simultaneously record order and compute bill. Gathered requested food items from serving and storage areas and assembled items on serving tray or in takeout bag. Maintained an orderly, sanitized, and safe eating and serving area. Organized payments and settled cash register at the end of every shift

Team Member

Burger King
2008 - 2008

Entered customer orders in POS system. Gathered items from serving and storage areas to fulfill and serve orders. Maintained orderly, sanitized and safe eating and serving areas according to NYS Department of Health codes. Works collaboratively with TF/BHT team to develop behavior plans and interventions for children participating in the program. Helped families of seriously injured patients understand the medical and emotional consequences of the injury

Package Handler

FedEx

Skills

Customer ServiceWarehouse OperationsTask PrioritizationCommunication Skills
Published on CazVid - Aug 7, 2026
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