This is my profileContact via CazVidJamie
Customer Service and Sales Professional with 4+ years of experience
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Competencies
Provided support and information to customers regarding products and services across multiple roles.
Participated in sales activities for security equipment and other offerings, engaging clients in the US and Canada.
Managed social media accounts, creating content and engaging with audiences to promote services.
Applied creativity, organization, negotiation, critical thinking, and leadership skills in various roles.
Education
Languages
Summary
Proven ability to deliver customer service, support sales initiatives, and manage social media presence in diverse roles within the customer service and sales domains.
Key Achievements
- Provided technical support and solutions at Allied Global, enhancing customer satisfaction.
- Handled customer inquiries and support in relation to products and services at Startek.
- Engaged in sales, customer service, and social media management at XoomBPO, demonstrating versatility.
Experience
Technical support and customer services
Offer technical support and solutions about the product and the services that the account offers
Customer services
Provide customer with the information and support in relation to the products and services that our account offers
Sales agent
Knowledge of the company sell security equipment in USA and Canada
Sales, customer services, social media
Sales from 9 March 2022 to 10 August 2022, Customer services from 10 August 2022 to 28 September 2023, Social media from 28 August 2023 to 29 May 2024