This is my profileContact via CazVid
Jairo
Customer Service Representative with 14 years of experience
Video resume
Customer service agent
Hi my name is Jairo, I am from Ciudad Sandino Nicaragua. I am looking forward to work as a custoner service representative. I have 13 years experience. I will be the right candidate for this position, I will be happy to work with you guys and get to learn more from you. As cs rep, I have learned on how to be empathetic, patient, polite, active listener, plus more. Being a CS agent you need to be really understanding with the customer since we do not know what type of day they had or have.
Contact
Ciudad Sandino, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided empathetic and understanding support to customers, addressing a variety of needs.
Active ListeningAdvanced
Engaged in attentive listening to accurately understand customer concerns and respond appropriately.
Patience and PolitenessAdvanced
Maintained professionalism and politeness, ensuring positive customer interactions.
Communication SkillsIntermediate
Effectively conveyed information and support to diverse customer profiles.
Summary
Seasoned customer service agent with over 14 years of experience, specializing in empathetic customer support and effective communication.
Key Achievements
- Accumulated 14 years of expertise in customer service roles
- Developed skills in empathy, active listening, patience, and politeness
- Expressed consistent desire to bring expertise and knowledge to new roles
Skills
Customer ServiceActive ListeningPatience and PolitenessCommunication Skills
Published on CazVid - Jul 3, 2025