This profile is written in Spanish
File Repair Technician
Experiencia demostrada en Teamwork and collaboration.
Experiencia demostrada en Effective communication.
Experiencia demostrada en Computer and specialized software proficiency.
Experiencia demostrada en CAD Design.
Experiencia demostrada en OrthoCAD and iTero.
File Repair Technician buscando nuevas oportunidades
Designed 3D digital orthodontic treatments from patient scans using Align Technology’s proprietary OrthoCAD software.. Managed the complete treatment design workflow, including virtual impression preparation, treatment setup, and gingiva adjustment.. Followed medical instructions and dental prescriptions rigorously to ensure the clinical accuracy of each case.. Performed internal audits to verify compliance with established quality standards and processes.. Coordinated case translation processes to ensure timely delivery of treatment setups (ClinCheck) to customers.. Updated and monitored assigned cases under team leader or supervisor direction, including claims, reassigned cases, and cases with special requirements.. Identified and reported outdated or inaccurate information in customer and patient databases.. Proposed process and procedure improvements to optimize service quality and customer satisfaction.. Collaborated cross-functionally with Quality, Process Engineering, Continuous Improvement, and Clinical teams.. Used specialized iTero software and completed certified LMS training.
Handled cash responsibly during assigned cashier shifts.. Provided efficient and friendly customer service at the point of sale.. Performed cash register counts and reconciliations at the beginning and end of each shift.