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Jacob
Contact
Competencies
Experiencia demostrada en PC Management.
Experiencia demostrada en Microsoft Office.
Experiencia demostrada en AutoCAD.
Experiencia demostrada en Solid Works.
Experiencia demostrada en LabView.
Education
Experience
Bilingual (Spanish/English) customer service representative
Receive the training regarding the information of the company and their guidelines., Understand the processes on how to solve the staff issues during the delivery process., Answer incoming calls from the delivery staff, regarding their requests., Provide a solution to the delivery staff, according to the guidelines of the company, during the phone call.
Interpreter English-Spanish
Receive the training to practice the interpretation skills., Take the assessments regarding the interpretation., Practice the interpretation skills in order to provide an accurate interpretation to the clients.
Bilingual (Spanish/English) customer service representative
Answer incoming calls and/or emails with customer requests or questions., Respond to customer questions or requests regarding their existing reservations., Inform guests about the response to their requests sent to the accommodations or the corresponding internal department of Booking.com., Report problems with work tools for prompt resolution, and if possible, run the troubleshooting, in order to fix the problems of the system., Report the problems that customers may have in the application of the platform, as well as on the website that customers report, in order to escalate it for its prompt solution.
Technician in electoral organization of the Executive District Board
Take official letters to the places where the polling place is located for the process of revocation of the mandate of the presidency 2018 – 2024., Make an inventory of the leftover material from the popular consultation process, to reuse the material that is in good condition., Follow up on the documents delivered to confirm the location where the polling stations can be installed. As well as report the confirmed places to the Electoral Organization Member.
Capturista at the Executive District Board for studies of Executive Vocalía de Organización Electoral
Identify and organize the source documents of each of the studies on electoral organization, with respect to those that will be used to carry out data capture., Report to the District Electoral Organization Member, if applicable, the incidents of source documents that are not available., To comply with the clarifications, instructions and deadlines issued to carry out the capture of data from the studies of the electoral documentation., Capture the data contained in the different electoral documents, formats and/or computer tools that have been designed for this purpose.
Data capturer of the Executive District Board 01 Cuernavaca
Data capture in the Election Day Information System., Data capture in the Election Day Quick Count System., Receive electoral material and keep it in the warehouse of the district board., Support in the generation of electoral packages., Support in the delivery of electoral packages.
Area Manager. Verification of records with allegedly irregular addresses 2021
Receive the corresponding training for the Home Visiting Technician, Validator and Area Manager., Carry out the planning of the coverage tour in the sections under my responsibility and deliver the material to the technician in home visits., Supervise that the technicians carry out their work according to the procedures indicated in the training, and solve problems that arose during their journey., Support in the progress of workload coverage., Make packets of material with information and send them to the local board.
Home Visiting Technician. National Sample Verification (Update Stage) 2021
Receive the corresponding training for the Technician in home visits., Receive the material and plan the coverage route of the assigned areas., Carry out home visits and conduct interviews under the guidelines seen in the training., Report to the Area Manager the coverage situation of the assigned sections., Deliver the used and clean material to the area manager.
Area Manager. National Sample Verification (Coverage Stage) 2021
Receive the corresponding training for the Home Visiting Technician, Information Analyst and Area Manager., Carry out the planning of the coverage tour in the sections under my responsibility and deliver the material to the technicians in home visits., Supervise that the technicians carry out their work according to the procedures indicated in the training, and solve problems that arose during their journey., Make packages of material that is sent to the local board.
Area Manager. Population and Housing Census 2020
Receive the corresponding training from the Area Manager., Carry out the planning of the recognition tour of the interviewer supervisors in my charge., Train interviewer supervisors in the activities they carry out in the field prior to the collection of information. In addition to supervising that they carry out their work according to the procedures indicated in the training, and solving problems that arose on their journey., Train interviewers in the activities they carry out in the collection of information. Generate strategies and solve the problems and doubts that arose during the collection of information., Report to the Municipal Coordinator the progress of coverage of the area, as well as the strategies to reach the established objective.
Supervisor of interviewers. Direct Informant and Indirect Informant Statistical Test (PEIDII, ENOE)
Coordinate the interviewers in my charge in the work area., Supervise the work of the interviewers, which is carried out as established in the training., Report the progress of the work to the Area Manager, helping to establish strategies to complete the coverage.
Censor. Economic Census 2019
Census the establishments for which no information had been obtained during the period of delays., Report the situation of the missing establishments to be censused to the municipal coordinator, through a logbook.
Supervisor of censors. Economic Census 2019
To know the details about the progress of each of the censors in my charge, as well as to provide support and support material to the censors., Report progress to the municipal coordinator, in addition to the necessary strategies to obtain greater progress., Carry out evaluations of the censors according to their performance and quality of work.
General Representative
Inform electoral observers of their activities as observers on behalf of the party., Train electoral observers of the electoral process., Resolve doubts of the electoral observers who showed up during election day., Receive electoral records at the end of election day and deliver them to my direct superior.
PAN Sectional Coordinator
Carry out surveys of the corresponding section., Report survey results to the coordinator.
Inline Case Packer
Pack the customer's merchandise and take it to their car if they wish.