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Bilingual Case Manager & Interpreter with 5+ years’ experience in legal, healthcare, and customer service domains
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Competencies
Utilized Microsoft Office suite for data management, document preparation, and administrative tasks.
Provided interpretation and translated documents, ensuring effective communication across language barriers.
Managed case data, scheduling, email correspondence, and billing requests to support office operations.
Resolved customer inquiries efficiently, maintaining client satisfaction through effective communication.
Collaborated with remote teams, managed time effectively, and handled administrative tasks independently.
Education
Languages
Summary
Experienced in interpretation, data management, and client support across legal, healthcare, and customer service sectors. Skilled in bilingual communication, administrative support, and remote collaboration.
Key Achievements
- Provided interpretation services to facilitate clear communication for diverse clients.
- Organized and inputted case data accurately, supporting administrative workflows.
- Demonstrated adaptability across roles in legal, translation, and customer service settings.
Experience
Case Manager Assistant
Provided interpretation services for various clients, ensuring clear and accurate communication., Assisted in translating documents and communications between Spanish and English., Maintained confidentiality and handled sensitive information with discretion.
Spanish-English Interpreter
Organized and inputted case data into the firm's system, ensuring accuracy and confidentiality., Assisted in administrative tasks, including scheduling, email management, records and itemized billing requests., Collaborated with remote team members to ensure seamless workflow and...
Customer Service Representative
Provided exceptional customer service by addressing inquiries and resolving issues promptly., Managed and updated customer information in the system accurately., Utilized effective communication skills to handle customer concerns and provide satisfactory solutions.