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Administrative and Customer Service Professional with 5+ years of experience
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Competencies
Applied organizational skills to manage documentation, scheduling, and client interactions effectively.
Supported project tasks including inventory tracking, documentation, and process coordination in administrative roles.
Exercised bilingual communication skills to interact with clients, vendors, and team members professionally.
Utilized Excel and other software tools for salary templates, record keeping, and documentation tasks.
Provided personalized client service in hospitality and call center environments, ensuring customer satisfaction.
Education
Languages
Summary
Experienced in administrative support, customer relations, and document management across hospitality and call center environments. Skilled in bilingual communication, software handling, and logistics coordination.
Key Achievements
- Managed salary templates, customer inquiries, and document filing at Uno a Uno Call Center, ensuring smooth operations.
- Handled client reception, inventory management, and vendor communications at Restaurantes Ajúa, supporting supply and licensing needs.
- Developed skills in contract preparation, data management, and multicategory client support across roles.
Experience
Ejecutivo comercial para centros de servicio y atención al cliente
Hacer plantillas de salarios en Excel, Atender personas vía Web y Redes Sociales, Atender y guiar clientes en recepción, Archivar y clasificar documentos, Recibir y atender llamadas de colaboradores, Realizar contratos y expedientes a nuevos colaboradores
Asistente administrativo y contable
Recibir y atender a los clientes, dirigirlos a sus mesas, Atender y recibir llamadas de proveedores, Mantener un registro de inventario de bodega, Archivar y clasificar facturas, Realizar contratos y expedientes a nuevos colaboradores, Contactar y colaborar con municipalidades para permisos y...