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Irving
Call Center Professional with 10+ years of diverse customer service experience
Video resume
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Competencies
Delivered high-quality customer service in fast-paced environments including food service and call centers.
Supervised building projects, coordinating with contractors to ensure compliance and quality.
Performed detailed property inspections and produced comprehensive reports for clients.
Managed business operations, including logistics, marketing, and financial tasks for food truck and restaurant.
Applied analytical skills to address challenges across construction, food services, and inspections.
Education
Summary
Experienced professional with expertise in food service management, construction supervision, and home inspections, complemented by strong problem-solving and customer service skills.
Key Achievements
- Launched and managed a food truck business, handling menu development, procurement, marketing, and operations.
- Supervised construction and remodeling projects, ensuring timely completion and quality standards.
- Conducted detailed home inspections, providing comprehensive reports aligned with industry standards.
Experience
Owner/Operator
Successfully launched and managed a food truck business, including menu development, procurement, marketing, and financial operations., Built a loyal customer base by delivering high-quality food and exceptional service., Managed day-to-day operations, inventory, and team supervision.
Supervisor of Construction & Remodeling
Supervised construction and remodeling projects, ensuring timely and high-quality completion., Coordinated with contractors and subcontractors to maintain efficiency and compliance with project specifications., Conducted site inspections to monitor progress and address issues promptly.
Home Inspector
Conducted detailed home inspections to identify structural, mechanical, and safety issues., Provided clients with comprehensive reports and recommendations for repairs or maintenance., Maintained up-to-date knowledge of industry standards and building codes.