This is my profileContact via CazVidIndranil
Customer Support & Digital Service Specialist with diverse industry experience
Contact
Kolkata, West Bengal, India
Open to remote
Available on CazVid
Competencies
Customer SupportIntermediate
Provided customer assistance via CRM, email, chat, and calls, enhancing client satisfaction and issue resolution.
Data & TechnologyIntermediate
Utilized Microsoft Office Suite and demonstrated typing speed of over 30 WPM for data handling and reporting.
MarketingIntermediate
Participated in affiliate marketing, campaign coordination, and client outreach activities.
OperationsIntermediate
Managed time-sensitive tasks and high-volume operations, emphasizing accuracy and efficiency.
Education
Diploma
Sylvan Polytechnic College
Completed 2021
Certificate
Anudip Foundation
Completed 2024
ITI
Sathish Chandra ITI
Completed 2019
Languages
Bengali
Hindi
English
Summary
Experienced in customer support, digital services, insurance advisory, and marketing. Skilled in CRM, data handling, and campaign coordination. Adept at managing high-volume tasks with accuracy and efficiency across diverse roles.
Key Achievements
- Gained comprehensive experience across roles in insurance, digital services, and marketing, demonstrating role versatility.
- Developed skills in customer support, CRM utilization, and campaign coordination, managing multiple channels and tools.
- Built proficiency in operational efficiencies and high-volume task management across various roles.
Experience
CCTV Operator
Jus Jumpin
Digital Service Agent
Ezeepay Digital Services
Advisor
Bharti AXA Life Insurance
Call Center Agent
Bajaj Allianz Life Insurance & Pacesetters Business Solutions
Marketing Assistant
National Insurance Company Ltd
Affiliate Marketer
Amazon
Skills
Customer SupportData & TechnologyMarketingOperations
Published on CazVid - May 17, 2026