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Illera
Communications Manager
Contact
Competencies
Experiencia demostrada en Content Strategy.
Experiencia demostrada en Copywriting.
Experiencia demostrada en Social Media Marketing.
Experiencia demostrada en Creative Development.
Experiencia demostrada en Corporate Communications.
Education
Languages
Summary
Communications Manager buscando nuevas oportunidades
Experience
Communications Manager
Built the company’s digital presence by launching its website and official Facebook, Instagram, and YouTube channels.. Produce photography, video, and visual materials for brand presentation, client communications, and corporate documentation.. Organize photo and video evidence for regulatory requests and records of community initiatives.. Support internal operations through Excel-based production and cash-sales reports, communications, and payroll payment processing.
Customer Service & Operations Coordinator
Managed customer and supplier communications in English, resolving service questions and coordinating follow-up with U.S.-based teams.. Prepared transportation quotations, monitored fleet GPS updates, and escalated delays and operational issues.. Processed high volumes of email and maintained operational data using Gmail and Google Sheets.
Social Creative
Developed creative concepts, copy, and social content plans for educational and corporate brands, including Cambridge College Bolivia.. Created detailed creative briefs and PowerPoint mockups to guide designers on layouts, formats, imagery, and messaging.. Contributed campaign and event ideas and helped bring greater consistency to the client’s social media visual identity.
Communications Analyst Intern
Managed messages and comments across Facebook, Instagram, X/Twitter, LinkedIn, and YouTube, contributing to improved response times.. Wrote social media copy, internal communications, emails, and short articles, including public-health communications during COVID-19.. Scheduled social posts with Meta Business Suite and email campaigns with Mailchimp; supported livestreams and audiovisual coverage.