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Logistics and Administrative Professional with 8+ years of diverse experience
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Competencies
Coordinated shipment dispatches both within the US and cross-border between Canada, US, and Mexico.
Provided client support via calls, emails, and communication regarding shipments and medical consultations.
Managed executive agendas, schedules, and handled multi-assistant coordination.
Supported clients and teachers in managing the Supersite platform for education-related activities.
Worked independently on graphic design projects utilizing various Adobe tools and design software.
Education
Languages
Summary
Experienced professional with a strong background in logistics, administrative support, client service, and technical platform management, adept at streamlining operations and supporting diverse professional needs.
Key Achievements
- Managed cross-border shipments and coordinated with carrier companies, ensuring timely dispatches.
- Supervised and managed schedules for senior executives and teams, optimizing workflow efficiency.
- Handled multiple roles including customer service, scheduling, and technical platform support.
Experience
DISPATCH/PLANNER
Dispatch shipments inside US and cross-border between Canada-US and Mexico-US., Contact carrier companies to schedule pickups and deliveries., Keep the owner of the cargo informed about the status of shipments.
ADMINISTRATIVE ASSISTANT
Handle the CEO’s agenda and email., Manage customer service email., Call clients and insurance companies to schedule meetings and negotiations., Manage 2 other assistants and their schedules.
CALL CENTER AGENT
Assist patients in medical processes and consultations with doctors., Request treatments for specific medical conditions.
OPERATIVE SUPPORT AGENT
Support English-speaking clients in managing the teaching platform called Supersite., Provide advice on platform functions to teachers and students.
COMMERCIAL MANAGER
Work as a commercial advisor and manage cash., Handle accounting, collections, and inventory.
COMMERCIAL MANAGER AND CASHIER
Manage cash and perform accounting tasks., Handle collections and inventory.
GRAPHIC DESIGNER
Work independently as a graphic designer.