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Hector
Representante de ventas con amplia experiencia en atención al cliente y gestión de ventas
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Competencies
Aplicó técnicas avanzadas de ventas y negociación en diferentes roles para maximizar resultados.
Brindó soporte y asesoría a clientes, resolviendo inquietudes y promoviendo la fidelidad.
Gestionó grandes volúmenes de datos y generó informes para mejorar procesos internos.
Utilizó Salesforce y otros sistemas para mejorar el seguimiento de clientes y oportunidades.
Colaboró con diferentes departamentos en entornos dinámicos para resolver problemas eficientemente.
Education
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Summary
Profesional con experiencia en ventas, atención al cliente, gestión de datos y soporte técnico, especializado en mejorar relaciones con clientes y optimizar procesos comerciales.
Key Achievements
- Desarrolló y implementó macros en Intercom, mejorando la eficiencia en la comunicación.
- Capacitado y asesorado en productos, facilitando activaciones y aumentando el compromiso del cliente.
- Mantenía relaciones con clientes, garantizando la repetición de negocios y satisfacción.
Experience
SALES REPRESENTATIVE
Managed customer inquiries and maintained relationships with both new and existing clients through chat support., Processed purchase orders and generated payment links to facilitate customer transactions., Accurately recorded sales data and followed up with previous customers to ensure satisfaction...
CONVERSION SALES REPRESENTATIVE
Provided expert advice on company products to enhance customer understanding and engagement, Facilitated product activations, ensuring a smooth transition for customers adopting new services, Drove sales by identifying customer needs and recommending appropriate solutions, Delivered exceptional...
CUSTOMER AND SALES REPRESENTATIVE
Addressed customer inquiries and resolved concerns to ensure satisfaction and maintain brand reputation., Conducted cold calling to identify potential clients and expand customer base., Generated comprehensive reports to track sales trends and customer engagement., Accurately entered customer...
OPERATIONS ASISTANT LEVEL 1
Conducted thorough audits of medical accounts to ensure accuracy and compliance with regulations., Itemized invoices with precision, facilitating clear financial tracking and reporting., Managed complex databases, maintaining the integrity and confidentiality of sensitive information., Generated...
INVENTORY AND SALES ASISTANT
Managed inventory consumption and maintained accurate price lists, Controlled inventory levels and coordinated dispatch to sales points, Generated orders, requirements, and comprehensive sales reports, Oversaw sales and purchasing activities, product markdowns, and yellow-tagging processes,...