Demonstrated experience with Excel.
Demonstrated experience with Assertive Communication.
Demonstrated experience with Focused on Results.
Demonstrated experience with Fast Learning.
Compucom
Follow up on user’s tickets, Performing TS on user’s computer, Manage multiple issues at the same time, Multitasking (email, phone, chat)
Results cx
Tracking delivery, Orders follow up, Policies review
TTEC
Customer's reservations management, Solve IT issues based on the reservation, Manage sensitive information, Management of virtual platforms
Teleperformance
Troubleshooting tech issues with customers, Creation of IT tickets, Adaptability and flexibility to different environments, Find solutions to IT issues
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Demonstrated experience with Numerical and Mathematical Skills.
Management of customer's mails, agenda, and meetings, Collect information, Multitasking and support to the customer
