This is my profileContact via CazVidHarry
Real-Time Analyst with 3 years in Data Analysis
Contact
Managua, Managua Department, Nicaragua
Available on CazVid
Competencies
Data AnalysisAdvanced
Ability to analyze complex data sets to generate actionable insights.
Technical SupportAdvanced
Skilled in providing technical assistance and resolving customer issues efficiently.
Customer ServiceAdvanced
Expertise in delivering exceptional customer service and support.
Quality AssuranceIntermediate
Experience in conducting quality tests to ensure product reliability and performance.
Languages
SpanishNative
Summary
Detail-oriented professional with extensive experience in data analysis and technical support, dedicated to enhancing operational efficiencies.
Key Achievements
- Improved data processing efficiency by 30% through process optimization at Foundever.
- Developed and implemented quality control measures for mobile applications, enhancing user satisfaction.
- Managed technical support operations, resolving 95% of customer issues on first contact at Concentrix.
Experience
Data Entry
Oclinicals
2025 - 2025
Real-Time Analyst
Foundever
2022 - 2025
Technical Support Advisor
Concentrix
2020 - 2022
Customer Service
IBEX Global
2018 - 2019
Technical Support
AJA, S.A
2017 - 2018
Active Directory and Exchange management. Server management. Conducting quality tests on mobile applications. Administrative Assistant
Administrative Assistant
Asistencia Técnica, S.A.
2015 - 2015
HR management. Inventory management. Payroll control
Skills
Data AnalysisTechnical SupportCustomer ServiceQuality Assurance
Published on CazVid - May 20, 2026