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Harold
Customer Service & Virtual Assistance with 3 years of client support experience
Video resume
Customer Service
I have 3 years of experience in customer service over the phone and by chat.
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered support through phone, chat, and email for various companies, ensuring client satisfaction.
Virtual AssistanceIntermediate
Performed administrative and client support tasks, including managing communications and back office functions.
Bilingual CommunicationIntermediate
Provided client support in both English and Spanish, facilitating communication across language barriers.
Client Relationship ManagementIntermediate
Handled client inquiries and maintained positive interactions to foster trust and loyalty.
Back Office OperationsIntermediate
Supported operational tasks for companies like Facebook and telecommunications firms.
Summary
Experienced in bilingual customer support, virtual assistance, and back office functions with over 3 years in diverse industries.
Key Achievements
- Gained experience in customer service via phone, chat, and email for over 3 years
- Worked across multiple sectors including telecommunications, social networks, and energy
- Provided bilingual support in English and Spanish for diverse clients
Skills
Customer ServiceVirtual AssistanceBilingual CommunicationClient Relationship ManagementBack Office Operations
Published on CazVid - May 17, 2026