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Guillermo
Agente bilingüe
Video resume
Agente bilingüe
Ventas, servicio al cliente, y tec soport
Contact
Obregon, Sonora, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled inbound and outbound customer calls, providing assistance and resolving issues efficiently.
Sales & TelemarketingIntermediate
Engaged in sales activities including cold and warm calling to promote products and services.
Bilingual CommunicationAdvanced
Utilized bilingual skills in English and Spanish for effective communication in call center operations.
Team SupervisionIntermediate
Supervised and mentored team members in call centers, supporting operational efficiency.
Technical SupportBeginner
Provided technical assistance as part of customer service duties, gaining foundational experience.
Summary
Guillermo Valenzuela has over a decade of experience in customer service, sales, and technical support within call centers, working with top companies and progressing from agent to supervisor.
Key Achievements
- Performed inbound and outbound calls, including cold and warm calling, across multiple roles in call centers.
- Worked with notable companies such as Moneygram, Home Depot, and others, gaining diverse experience in customer service and sales.
- Held positions from agent to supervisor, demonstrating career progression and responsibilities in team leadership.
Skills
Customer ServiceSales & TelemarketingBilingual CommunicationTeam SupervisionTechnical Support
Published on CazVid - Jul 3, 2025