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Guillermo
Customer Service Support Specialist with extensive BPO experience
Video resume
Supervisor/Support Ambassador
I have a lot of experience working in BPO companies, with campaigns like Airbnb, Best Buy, Walmart, BJ's, Rebel in TP, also as an English advisor in Zipaquira.
Contact
Bogotá, Bogotá D.C., Colombia
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and support for high-profile campaigns in BPO environments.
English Language SupportIntermediate
Provided English advisory services and support for diverse customer interactions.
BPO OperationsAdvanced
Experienced in managing support processes across multiple BPO campaigns and companies.
Communication SkillsAdvanced
Possesses strong verbal skills for customer engagement and client support.
MultitaskingIntermediate
Capable of managing multiple campaigns and client requirements simultaneously.
Summary
Experienced BPO support ambassador with a strong focus on customer engagement and English language assistance, eager to contribute to dynamic support teams.
Key Achievements
- Served in roles supporting campaigns for major clients like Airbnb, Best Buy, and Walmart.
- Gained experience working across multiple BPO companies including Teleperformance and Surdeland.
- Provided English language advisory and support in a variety of customer service settings.
Skills
Customer ServiceEnglish Language SupportBPO OperationsCommunication SkillsMultitasking
Published on CazVid - Jul 3, 2025