Girish is a dedicated professional with over 4 years of experience in team management, specializing in loan application processing and customer support.
Effectively conveys information and ideas to team members and clients, enhancing collaboration.
Demonstrates strong leadership skills by managing teams and driving performance to meet targets.
Genpact
Holding a position of Team Manager labelled as Management Trainee for more than 4 years for a team engaged to validate and approve Personal Loan applications on behalf of Australian Financial Institution.. Responsible for support on process queries, auditing of approved applications by team, training of new hires, reporting daily progress hourly, daily and in client meetings.. Hold regular team meetings, address queries related to salary, incentives, attendance and reimbursement, help team to stay updated with client and Company policies.. Job profile includes internal and external growth plans for individual and as a team, along with other regular responsibilities of a Team Leader.
Knowlarity - CloudCommunications
Provide on-call support to customers using IVRs or looking for availing services.. Provide end to end support to such customers, design IVR layout, creating nodes, adding voices notes and delivering to customers as per their business requirements.
HERO BPO
Promoted as Call Verified in 6 months of joining with a UK lead generation LOB.. Download financial data from bank, reconciliation of accounts and create reports, help to prepare data to file annual taxes.
BCA