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Gilda
Bilingual Customer Service Representative with software skills in client support
Video resume
Bilingual Customer Service Representative
English -Spanish Customer Service Representative
Contact
Bogotá, Bogotá D.C., Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and provided support in a bilingual environment.
Bilingual CommunicationIntermediate
Communicated effectively in English and Spanish to assist clients and resolve issues.
Empathy and Customer CareIntermediate
Applied empathetic listening and response strategies during customer interactions.
Software SkillsBeginner
Utilized relevant software tools to support customer service processes.
Summary
Bilingual customer service representative with software proficiency and a focus on empathetic support, experienced in assisting diverse customers.
Key Achievements
- Provided bilingual support (English-Spanish) to diverse customer queries
- Demonstrated empathy and willingness to help in customer interactions
- Utilized software skills to assist customers effectively
Skills
Customer ServiceBilingual CommunicationEmpathy and Customer CareSoftware Skills
Published on CazVid - May 17, 2026