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Customer Service Specialist with diverse client support experience
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Competencies
Provided support to customers, resolving inquiries and complaints efficiently.
Utilized excellent verbal and written communication skills to interact with clients and colleagues.
Managed multiple customer cases and departmental tasks simultaneously.
Assisted in resolving customer issues through analytical thinking and quick decision-making.
Proficient with Google Suites and other office tools to document and communicate effectively.
Education
Languages
Summary
Dedicated customer service specialist with experience in client communications, contract management, and interdepartmental collaboration.
Key Achievements
- Responded effectively to customer inquiries via phone at Foundever El Salvador
- Handled contracts with medical professionals and managed customer complaints
- Collaborated across departments to resolve customer issues and improve service quality
Experience
Customer Service
Responding to customer inquiries via phone., Handling doctors contracts, customer complaints, collaborating with other departments to address customer issues.