This is my profileContact via CazVid
Garbiela
Hospitality Manager with 10+ years of industry experience
Contact
Competencies
Applied in managing food and beverage services, ensuring quality standards and customer satisfaction.
Demonstrated leadership in overseeing teams, coordinating departments and maintaining operational standards.
Provided exceptional service and guest relations, supporting customer retention and satisfaction.
Proficient in Microsoft Office and digital communication platforms to support daily operations.
Education
Languages
Summary
Experienced manager specializing in food and beverage operations, team leadership, and customer service within hospitality settings.
Key Achievements
- Managed daily restaurant operations ensuring high guest satisfaction at Fairways Restaurant.
- Supervised teams across food & beverage, customer service, and administrative functions, enhancing workflow efficiency.
- Implemented operational improvements in food and beverage departments to optimize service quality.
Experience
Manager
Oversee daily operations and manage teams to ensure high-quality service delivery., Coordinate with various departments to streamline food and beverage operations., Utilize strong communication and leadership skills to resolve issues in real time.
General Supervisor
Supervised a team of customer service representatives and administrative staff., Managed operational and administrative processes, ensuring efficient workflow., Implemented improvements in food and beverage operations to enhance customer satisfaction.
Quality Supervisor
Monitored and maintained quality standards across all processes., Coordinated with departments to uphold stringent service and operational benchmarks.
General Manager
Directed daily restaurant operations, ensuring excellent guest experiences., Managed food and beverage service, inventory, and staff scheduling., Maintained operational standards in a high-demand environment.
Service Specialist
Delivered exceptional restaurant service including table setting and customer interaction., Assisted with inventory management and food pre-production tasks., Maintained a welcoming atmosphere through attentive guest service.
Assistant to the Manager
Supported management with day-to-day operations and customer service needs., Facilitated communication between staff and management to ensure smooth operations.
General Assistant
Assisted multiple departments including Reservations, Customer Service, Transportation, Service, Housekeeping, Quality, and Food & Beverage., Provided support across various operational areas, showcasing a strong work ethic.