This is my profileContact via CazVidGabriel
Customer Service & Financial Assistance Specialist with diverse industry experience
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Competencies
Experience in delivering customer support and technical assistance across different industries.
Performed data collection, form processing, and information verification for financial services.
Verified insurance codes and conducted billing corrections in healthcare processes.
Engaged in sales activities and assistance to credit card services in customer interactions.
Utilized Excel for data management and analysis in various client service contexts.
Education
Languages
Summary
Experienced in customer support, technical assistance, and data processing within healthcare and financial services.
Key Achievements
- Provided customer service support and technical assistance at FOUNDEVER, including mobile device troubleshooting and sales.
- Ensured accurate medical billing and conducted research and correction processes at HEALTH PRIME.
- Handled data collection and processing for loan services and credit card aid at CONCENTRIX.
Experience
Representante de servicio al cliente
Brindaba servicios a un operador de Estados Unidos, donde realizaba ventas y asistencia., Además de servicio técnico a dispositivos móviles.
Asistente financiero para pacientes II
Me cercioraba de que los códigos médicos de los seguros estuviesen bien cobrados., Hacia procesos de investigación y corrección.
Representante de servicio al cliente
Realizaba procesos de recolección de datos para formularios de servicios de préstamos por parte de la empresa., Además de ayuda a tarjetas de crédito.