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Tour Operator with 5+ years in tourism and customer service
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Competencies
Delivered informative assistance and guided tours to diverse clients in tourism settings.
Handled payments, billing, and inventory management efficiently in retail and administrative roles.
Fluent in English and Spanish, used for guiding tours, translating, and facilitating communication.
Coordinated activities for staff and groups, including scheduling and organizational tasks.
Utilized Microsoft services effectively for administrative and operational purposes.
Education
Languages
Summary
Dedicated tourism and customer service professional with over 5 years of experience in guiding, logistics, and administrative tasks. Skilled in multilingual communication, payment management, and activity planning, with a proven ability to enhance visitor experiences and streamline operations.
Key Achievements
- Provided expert guidance and scheduled transport for visitors at Basecamp Outdoor Adventures.
- Organized tours and shared knowledge about birds at Macaw Mountain, enhancing visitor experience.
- Managed cash flow and billing processes across multiple roles, including at Inversiones Alvarez and Inversiones JJ.
Experience
Cashier
Payment and cash management., Organize and plan sales and routes., Manage warehouse inventory.
Touristic Guide
Bird care in specific areas., Offer informative tours specialized in bird`s behaviors and different species to interested visitors.
Administration
Billing manager and cash management., Monitor purchase and sales at the store., Manage and program orders made by clients.
Tour Operator
Assist local and foreign tourists with info and guidance over interesting places in Copan Ruinas., Schedule transport and lodging for our clients.
Líder Joven
Planning activities for staff and groups., Language translator., Class conducting assistance.