This is my profileContact via CazVidFranklin
Customer Service & Education Professional with Diverse Industry Experience
Contact
San Pedro Sula, Cortés Department, Honduras
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer interactions and support across multiple roles, ensuring client satisfaction.
Teaching & Educational SupportIntermediate
Conducted classroom and administrative duties in bilingual and test preparation settings.
Administrative & Logistical OperationsIntermediate
Managed driver logs and organized activities within logistics and educational institutions.
Computer SkillsIntermediate
Proficient in Microsoft Office, virtual education platforms, and basic design tools.
Education
Primary Education Teacher
ESCUELA NORMAL MIXTA - VALLE DE SULA
Completed 2016
Bachelor Degree in the Teaching of English
UNIVERSIDAD PEDAGOGICA NACIONAL FRANCISCO MORAZAN
Completed 2022
Languages
SpanishNative
EnglishAdvanced
Summary
Experienced in customer service, education, and logistical support with a focus on communication and administrative skills.
Key Achievements
- Gained teaching experience through multiple educational roles, including administrative duties.
- Supported donor relations and customer service operations at Allied Global, demonstrating communication skills.
- Processed driver logs efficiently at Simplex Group, ensuring compliance and accuracy.
Experience
English Teacher
AILEEN BILINGUAL SCHOOL AND INSTITUTE
2017
Customer service, technical support and supervisor, Donor Relation
ALLIED GLOBAL
2018 - 2020
Sales representative
Priceline Hotel Booking
2023 - 2024
Customer service representative, ACT Test
STARTEK
2020 - 2021
Customer service representative, ADCS facility
KM2
2021 - 2022
Professional Practice
JOSE TRINIDAD REYES INSTITUTE
2022
Student organization inside and outside of the classroom., Teaching and administrative duties.
Logistics Company, Drivers Logs Processor
SIMPLEX GROUP
2022 - 2025
Skills
Customer ServiceTeaching & Educational SupportAdministrative & Logistical OperationsComputer Skills
Published on CazVid - Jul 3, 2025