Francis - Agent with customer service expertise in call center operations

Managua, Managua Department, Nicaraguaen

Served as an Agent at Ibex Nicaragua S.A with responsibilities including client communication and issue resolution.

Gained experience in a professional customer service environment, handling inquiries and providing support.

Published on CazVid

Summary

Dedicated agent experienced in customer support, fluent in English, adept at resolving client issues and providing quality service in call centers.

Developed language skills in English to assist diverse customer needs in a call center setting.

Customer ServiceIntermediate

Provided support and addressed customer inquiries, ensuring service quality in a call center context.

English LanguageIntermediate

Utilized English for effective communication with customers and colleagues in a professional setting.

Communication SkillsIntermediate

Engaged in clear, professional communication to handle customer issues efficiently.

Problem SolvingIntermediate

Assisted in resolving customer concerns, contributing to positive resolution outcomes.

English(Advanced)

Ibex Nicaragua S.A

March 2025 - Currently

High School Diploma

Completed December 2018

Bachelor's Degree

Completed Graduation 2025

Title of theater actress

Completed January, 2024

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