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Francini
Healthcare & Administrative professional with 10+ years of customer service expertise
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Competencies
Delivered attentive and proactive client interactions, ensuring satisfaction across various roles.
Performed medical procedures, medication management, and patient monitoring in clinical settings.
Managed confidential data, appointment scheduling, and documentation in both healthcare and corporate environments.
Maintained proactive and clear communication with clients and team members, facilitating effective collaboration.
Experienced with Microsoft Office, electronic filing, social media, and digital project tools.
Education
Languages
Summary
Experienced healthcare and administrative professional with over 10 years of delivering client-focused services, managing confidential data, and supporting medical and administrative operations.
Key Achievements
- Managed confidential documentation and electronic files using diverse software tools including Canva and Microsoft Office.
- Provided direct patient care, including emergency response, medication administration, and post-operative support.
- Supported administrative processes through proactive communication, scheduling, billing, and client engagement.
Experience
Secretary / Care Assistant
Proactive communication with clients and focused on customer service, Management and organization of confidential documentation data, Calendar and electronic agenda management, billing, Social Media, electronic files , drive , siku , huli , canva
Auxiliary Nurse
Direct care and medical emergencies, Placement of IV, IM and oral medications, Wound management, Education for users and family members, Nursing procedure, Patient monitoring, Assistance in the management of administrative processes
Executive Secretary / Patient Assistance
Proactive communication with clients and focused on customer service, Management and organization of confidential documentation data, Use of computer programs
Auxiliary Nurse
Management and administration of medications, Pre- and post-operative care, Circulation and surgical instrumentation