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Francesca

Full-Time Nanny

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Yonkers, New York, United States
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Competencies

Lead Concierge & Front Desk Operations

Demonstrated experience with Lead Concierge & Front Desk Operations.

Luxury Customer Service

Demonstrated experience with Luxury Customer Service.

Professional Communication

Demonstrated experience with Professional Communication.

Resident & Guest Relations

Demonstrated experience with Resident & Guest Relations.

Package & Delivery Management

Demonstrated experience with Package & Delivery Management.

Education

Nursing
College of Staten Island, City University of New York

Summary

Full-Time Nanny open to new opportunities

Experience

Lead Concierge / Front Desk Associate

GSS Services
Mar 2025 - Present

Serve as a polished and professional first point of contact for residents, guests, and visitors.. Deliver high-level customer service while managing front desk operations, incoming calls, and daily building needs.. Receive, log, and securely store resident packages and deliveries with accuracy and discretion.. Assist residents with requests, questions, and building-related needs in a timely and professional manner.. Maintain an organized, secure, and presentable lobby environment.. Communicate effectively with management, staff, residents, and service providers.

After School Program Staff

Add Water and Stir
Sep 2022 - Jun 2026

Supervised and supported children in a structured after-school environment.. Assisted with age-appropriate activities, games, and educational programming.. Maintained a safe, welcoming, and positive environment for children.. Communicated professionally with parents, guardians, and coworkers regarding children’s needs and daily activities.. Assisted with daily routines, transitions, and maintaining an organized program space.. Demonstrated patience, responsibility, teamwork, and strong communication skills.

Occasional Babysitter

Private Clients
Mar 2021 - Present

Provide safe, attentive care for children of various ages.. Communicate clearly with parents and guardians regarding schedules and child needs.. Engage children in age-appropriate activities including reading, games, and puzzles.

Hostess

Lombardo’s Pizzeria
Aug 2021 - Jan 2022

Took reservations and to-go orders by phone and in person.. Provided accurate wait times and addressed customer questions professionally.. Delivered orders to customers and local businesses in a timely manner.

Ice Cream Server

Häagen-Dazs
Apr 2018 - Aug 2020

Greeted customers and provided friendly, efficient service.. Maintained menu knowledge to offer recommendations.. Processed cash, debit, and credit transactions accurately.

Seasonal Worker

Stew Leonard’s
Nov 2018 - Dec 2019

Assisted customers with selecting holiday merchandise and trees.. Maintained organized and well-stocked inventory.

Camp Counselor / Office Assistant

Camp Rays
Jun 2018 - Aug 2019

Supervised and led groups of children through daily camp activities.. Ensured a safe, positive, and structured environment.. Assisted with office duties including organizing paperwork and answering phone calls.

Skills

Lead Concierge & Front Desk OperationsLuxury Customer ServiceProfessional CommunicationResident & Guest RelationsPackage & Delivery Management
Published on CazVid - Oct 1, 2026
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