This is my profileContact via CazVidFernando
Customer Service with 3+ years of multi-industry experience
Contact
San José, San José, Costa Rica
Available on CazVid
Competencies
Learning FacilityIntermediate
Quickly assimilates new information and adapts to varied customer service roles.
Working Under PressureIntermediate
Manages multiple tasks efficiently while maintaining quality in high-demand situations.
MultitaskingIntermediate
Handles diverse responsibilities simultaneously across different support functions.
Education
BASIC GENERAL EDUCATION
Liceo Lic. Mario Vindas S.
SPECIALIZED ENGLISH FOR CONTACT CENTER
Intituto Nacional de Aprendizaje
Completed 2016
BASIC COMPUTER APPLICATIONS
Intituto Nacional de Aprendizaje
Completed 2016
Summary
Experienced agent with a background in technical support, banking, and customer service, adept at multitasking and performing under pressure.
Key Achievements
- Progressed through multiple customer support roles across telecommunications, banking, and general customer service sectors
- Gained experience in technical support, banking advisory, and customer relations, demonstrating versatility
- Developed multitasking and pressure-handling skills in fast-paced environments
Experience
Agent
COSTA RICA CONTACT CENTER
Technical Support
Agent
CONCENTRIX CR
Banking Advisor
Agent
GRUPO C.S.B COSTA RICA
Customer Service Rep.
Skills
Learning FacilityWorking Under PressureMultitasking
Published on CazVid - Jul 3, 2025